What do I do if one of my payments fails?

Flexible Memberships:

Don’t worry, sometimes this happens! You will receive an email letting you know that your payment has failed. You can update your details online here, alternatively you can contact the club between 11am – 7pm on 020 7267 5544 to discuss all the options.

12 Month Memberships:

Our fixed term memberships are processed by Direct Debit. Harlands provide our Direct Debit facility. If your direct debit payment has failed you will be contacted directly by Harlands. Please note that administrative charges will be levied for payment failures.