Help & FAQ's
What if I need to late cancel a class or don’t show up?
A no-show (i.e. a class is booked but the user doesn’t attend) simply will reduce the number of advance bookings that can be made that month.
The Fitness Mosaic operates a 2 hour late cancellation window. Therefore, if you cancel within 2 hours of your class window it will be treated the same as a no show.